Agoda Sustainable Travel Survey reveals tourists' concerns regarding tourism's impact and measures to make travel more sustainable

Easy identification of sustainable eco-friendly travel options, limited use of single-use plastics and financial incentives for accommodation providers who maximize energy efficiencies are the top three additional measures needed to make travel more sustainable according to Agoda’s Sustainable Travel Trends Survey.

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The findings from the Survey also revealed globally that overtourism, and pollution of beaches and waterways are the top two concerns of the impact of tourism, with deforestation and energy inefficiencies (including overconsumption of electricity/water) ranking joint third.

Globally, the travellers consider governments most accountable for making positive environmental changes around travel, followed by tourism authorities and individuals themselves.

When asked what travellers would pledge to do better in a post COVID travel scenario, the top responses globally were #1 manage the waste including using less single-use plastics, #2 switch off the air con and lights when leaving the accommodation, and #3 always look for eco-friendly accommodation.

The top practices most associated with environmentally friendly or sustainable travel are #1 renewable energy and resources like solar, wind, hydroelectric and water, #2 no single-use plastics, joint number #3 animal conservation and creating a smaller carbon footprint.

“We can see from the Agoda Sustainable Travel Trends Survey that the messages of taking simple steps such as switching off lights and air conditioning when leaving the room or reducing waste by minimizing use of single-use plastics are being embraced by the public across the globe. What is also clear is that while globally the message is governments need to take the lead on managing sustainable travel, there is recognition that some responsibility lies with people’s own behaviour,” explains John Brown, CEO Agoda.

The full Agoda Sustainable Travel Trends Survey 2021 can be downloaded here: Agoda Sustainable Travel Trends Survey 2021 - Agoda Partner Hub

Green Key’s partner Tana-Chemie GmbH receives the highest rating from EcoVadis

For many years, Green Key’s partner Tana-Chemie GmbH, the Professional division of  Werner & Mertz, has been recognized as the sustainability pioneer in professional cleaning products. Once again, the company has lived up to its reputation. In June 2021 the Mainz-based cleaning specialists received a Platinum medal for sustainable business from the renowned CSR/Sustainability rating agency EcoVadis placing Tana-Chemie among the most sustainable companies in the world.

EcoVadis Platinum - Tana-Chemie GmbH receives highest award from EcoVadis. © Copyright EcoVadis 2018

EcoVadis Platinum - Tana-Chemie GmbH receives highest award from EcoVadis. © Copyright EcoVadis 2018

Since 2007 EcoVadis has assessed companies' environmental and social practices. The ratings are made in four assessment classes of Bronze, Silver, Gold and Platinum. More than 75,000 companies in 200 industries around the world engage EcoVadis to assess their value chains objectively.  In many industry sectors the rating has become a key prerequisite for receiving approval as a supplier. The demanding audit encompasses 21 indicators in the four major themes of Environment, Labor and Human Rights, Ethics and Sustainable Procurement.

With the Platinum rating, Tana-Chemie receives the second EcoVadis rating in its history and takes a direct leap from Silver status into the top group. The themes of Environment and Sustainable Procurement played an important role in the rating. EcoVadis gave positive assessments for the use of recyclable packaging, the utilization of renewable energy and the reduction in water consumption by means of innovative methods, including re-use of water from operational processes.

Business partners of Tana-Chemie such as Green Key can thus enjoy transparent insight into the entire supply chain benefiting from the continuous improvement of the comprehensive criteria in all areas covered by the certification process.

 Sustainability at all levels

"We are very proud that EcoVadis has awarded us the highest rating," said Thomas Ulbricht, Head of the Professional Division of Werner & Mertz. "This result reflects our years of efforts to promote the circular economy with our products and packaging and  to fulfill our economic, social and ecological responsibility at all levels."

For a long time, the Professional Division of Werner & Mertz has proven its integrally sustainable approach with comprehensive certifications. Among them are EMAS, the world's most demanding environmental management system and the sustainable building standard "LEED Platinum" awarded to the Mainz headquarters. In 2013 the Green Care Professional brand products were the first professional cleaning agents that were Cradle to Cradle Certified® at the Gold level.

Together with its parent company Werner & Mertz, Tana-Chemie actively supports effective recycling of plastic from post-consumer waste collections within the Recyclate Initiative for the benefit of the circular economy. Established in 2012, the Initiative has received several awards for recycling achievements such as bottles made from 100% recycled polyethylene obtained from the Yellow Bag and the development of a completely recyclable refill pouch.

In addition, Tana-Chemie is collaborating with NABU (Nature and Biodiversity Conservation Union) and the Forschungsgruppe für Recht und Management öffentlicher Beschaffung (FoRMöB) at the University of the German Armed Forces in Munich to advance the issue of  green public procurement.  

Green Key is very proud to have such an ambitious partner that supports and contributes to the mission and vision of the programme!

Restaurant A Cozinha por António Loureiro wins United Nations ‘Best Small Business: Good Food for All’ contest

The Portuguese restaurant ‘A Cozinha por António Loureiro’ has been announced as one of the 50 Best Small Businesses of the ‘Good Food for All’ competition, held in conjunction with the UN Food Systems Summit.

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Fifty small- and medium-sized enterprises (SMEs) around the world have been announced as the Best Small Businesses of the “Good Food for All” competition, held in conjunction with the UN Food Systems Summit. Winners come from a total of 42 countries from Europe & Central Asia (10); Africa & Middle East (13); East Asia & Pacific (10); South Asia (8); and North and Latin America (9).

Each winner was selected for how their business contributes to healthier, more sustainable and equitable food for the communities they serve; the strength of their vision for the future; and how well they communicate the current and future impact of their business.

The Green Key certified and Michelin star awarded restaurant ‘A Cozinha por António Loureiro’ was selected from nearly 2,000 applications from 135 countries as one of the 50 winners of the contest.

Antonio and Isabel Loureiro about the award:

“We feel tremendous pride and inexplicable joy. We are part of a community that is a voice for the problem of the Planet's Food System.”

At the UN Food Systems Summit, a short video was shared to announce the winners and to showcase their stories. You can find the video of A Cozinha por António Loureiro below.

You can find all winners of the contest HERE

“The Historic Traveller” Magazine features Green Key

Green Key’s hotel chain partner, Historic Hotels of Europe, has highlighted Green Key in its magazine “The Historic Traveller”.

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During the times of the Covid-19 Pandemic in 2020, Green Key was very happy to enter a partnership with the hotel chain, Historic Hotels of Europe.

Some hotels connected with Historic Hotels of Europe, for example, the Twr y Felin hotel in Wales, are now awarded the Green Key.

Green Key awarded Twr y Felin hotel in Wales

Green Key awarded Twr y Felin hotel in Wales

Historic Hotels of Europe has started to publish a travel magazine, called “The Historic Traveller”. The second issue of the magazine features various interested locations in Europe, including good sailing destinations, castles used as hotels and great hiking locations.

Green Key is proudly featured in the magazine as the sustainable tourism partner of the Historic Hotels of Europe. Besides a general introduction to the programme, it is highlighted that the partnership between the Historic Hotels of Europe and Green Key aims at encouraging hotels to work with sustainability through the Green Key programme.

Besides Green Key, Historic Hotels of Europe has also entered a cooperation with the Global Forest Fund initiative. The Global Forest Fund assists in calculating the carbon footprint from travelling and reducing the carbon footprint through donation to tree-planting initiatives. Historic Hotels of Europe donates to the Global Forest Fund when customers purchase travel vouchers.

Both Green Key and the Global Forest Fund are initiatives managed by the international charity, the Foundation for Environmental Education (FEE).

Here you can download the full edition of the second issue of “The Historic Traveller” and read all of their inspiring travel features.  

Apply now for the Global Responsible Tourism Awards 2021!

WTM Responsible Tourism has opened the nominations for the Responsible Tourism Awards 2021. Until 31 August you can nominate yourself or other tourism businesses, organisations and destinations that are the front-runners in responsible tourism.

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Each year, WTM Responsible Tourism, a programme of interviews, panels and debates of the World Travel Market, launches its Responsible Tourism Awards to recognise responsible tourism practices and initiatives that are inspiring others across the travel and tourism industry. The programme was launched to unite travel companies, organisations and individuals interested in spreading sustainable practices and ethical methods.

For the first time in 2021, there will be Global Award winners selected by an international panel of judges drawn from the Gold Award winners from the Regional Awards in Africa, India, Latin America and the Rest of the World. The winners will be announced at WTM London 1-3 Nov 2021.

This year, there are six award categories:

Decarbonising Travel & Tourism

Climate change is with us. It is something we now have to learn to live with. Climate change will have profound consequences for businesses in our sector and people and wildlife in originating markets and destinations. We must also find ways to reduce the amount of carbon that people travelling and on holiday cause to be emitted. We have to change the production and consumption of tourism – travel, accommodation, attractions and activities all need to act to reduce greenhouse gas emissions. Through the Awards we would like to showcase examples of technologies, management systems and ways of changing consumer behaviour that have demonstrably reduced greenhouse gas emissions.


Sustaining Employees and Communities through the Pandemic

We recognise that the pandemic is far from over, and as the World Health Organization rightly reminds us, we are not safe until we are all safe. It will take many more months before travel and holiday volumes recover to whatever the “new normal” will be. We are aware that many businesses and organisations in the travel and tourism sector have worked hard to sustain their employees and the communities in which they operate with really positive impacts around the world. Many of these efforts have involved others in their supply chain and consumers. We would like to recognise and draw attention to those who have successfully helped others, employees and neighbours alike, to weather the storm.


Destinations Building Back Better Post-COVID

In the Awards last year, we saw several destinations which were beginning to rethink the tourist volumes and market segments that they will attract post-Covid and some who were considering demarketing. The apparently inexorable increase in visitor numbers has been halted by the pandemic. Many destinations have had a “breather”. A reminder of what their place was like before the hordes arrived. An opportunity to rethink tourism and perhaps to decide to use tourism rather than be used by it.


Increasing Diversity in Tourism: How inclusive is our industry?

We travel to experience other cultures, communities, and places. If everywhere was the same, why travel? Though we seek diversity through travel, we’ve noticed that diversity is not always reflected in the industry that helps others have such experiences. Diversity is a broad term: “identities include, but are not limited to, ability, age, ethnicity, gender identity and expression, immigration status, intellectual differences, national origin, race, religion, sex, and sexual orientation.” We do not expect to find an organisation that has made demonstrable progress on all of these in the last few years. For our industry, it is about who we employ at various levels, who we market to, the way we present the destinations we sell, the range of experiences we promote, and the stories we tell.


Reducing Plastic Waste in the Environment

The Covid-19 pandemic has dramatically increased the amount of single-use plastic, adding to the plastic waste crisis. Plastic waste is now entering the food chain of other species as well as ours. Once plastic enters watercourses, it ends in gyros of garbage in the oceans, on beaches and in the stomachs of fish we then eat. The industry needs to do more to reduce its use of single-use plastics and take responsibility and work with local communities and their governments to capture waste plastic with nets and floating barriers and upcycle it for as cobbles, furniture and crafts.


Growing the Local Economic Benefit

There is still a place for CSR1.0 and philanthropy, as is evident from last year’s Sustaining Employees and Communities through the Pandemic category. However, by adapting the way they do business, accommodation providers and tour operators can create additional market opportunities for local communities in their supply chains and create opportunities to sell goods and services directly to tourists. This diversifies the local economy and enriches the destination in both senses, creating additional livelihoods for locals and a richer range of activities, food and drink, and craft and art products for tourists. Destinations can assist these changes by, amongst other things, providing micro-finance, training and mentoring, creating marketplaces and performance spaces and providing marketing assistance.

If you are a tourism establishment with activities or projects that fit in one of the categories above, or if you know of a tourism establishment that deserves the prestigious award, ENTER the awards or NOMINATE a business, organisation or destination.

For more information about the Global Responsible Tourism Awards please visit: https://www.wtm.com/responsible-tourism/en-gb/awards.html

First Green Key certified establishment in Madagascar!

The Tamboho Boutik Hotel located in Antananarivo is the first tourism establishment to receive the Green Key in Madagascar.

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Green Key is pleased to announce its first awarded establishment in Madagascar. Ideally located in Ankorondrano, in the private and secured Tana Water Front, the Tamboho Boutik Hotel provides guests privacy and tranquility just a stone’s throw away from the city center and close to the business area. Settled on the shore of a small lake on one side and on a mini-mall with cinema and shops on the other, the Tamboho provides a perfect blend of Malagasy traditional architecture and western comfort.

Despite the pandemic, the management of the Tamboho Boutik Hotel decided to pursue the Green Key to show their returning guests that they care for the local community and the environment.

The hotel has implemented some fantastic initiatives that showcase its commitment to sustainability. For example, they started the campaign “A brunch @ Tamboho = A tree planted with Bondy”. For each brunch sold, the hotel plants one tree with the organisation Bondy. So far, 1, 250 trees have been planted as part of this project. To ensure that the planted trees are taken care of, Bondy works closely with the landowners and ensures that they can benefit from the trees.

Another great initiative is the hotel’s cooperation with the project “Fanavotana”. The women working in the Fanavotana project collect selected materials from the hotel such as glass, plastic, metal and paper and sell them to professional recycling facilities. Parts of the materials are also used to make jewellery, which is sold at the reception of the hotel

Furthermore, the hotel offers free filtered water to its guests in the guest rooms and the restaurant, replacing the previously offered plastic water bottles with reusable glass bottles. With this initiative, the hotel avoided the use of 37,560 plastic bottles in the guest rooms in the past year.

In addition, the hotel supported the project “Diary Nofy” by “Teach for Madagascar”, which conducted a story writing contest for children. The five best stories were published in a book that was sold at the reception of the hotel. The earnings were used to produce more books which were then distributed to public schools nationwide by the volunteers from Teach for Madagascar. To promote the book, the hotel organised reading sessions in their garden for children from disadvantaged neighbourhoods.

François van Rens, cluster general manager of Tamboho Suites & Hotels about their sustainability efforts and Green Key certification:

Initiatives like these especially with engaged partners give us the opportunity to play an active and positive role in our community and environment. Seeing our efforts recognized by Green Key makes us immensely proud and motivates us to go further.


Green Key congratulates the first certified establishment in Madagascar that is leading the way to sustainable tourism development in the country.

Visit https://www.tambohosuites.com/ to learn more about the hotel.


New report on single-use plastics aims to advance sustainability in the tourism industry

The World Travel & Tourism Council (WTTC) and the United Nations Environment Programme (UNEP), launched a major new report, addressing the complex issue of single-use plastic products within the tourism and hospitality industry and providing guidelines to avoid single-use plastics altogether.

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In recent years, the reduction of single-use plastics has been one of the main concerns of the hospitality industry. Leading hotel chains started to ban the use of plastic straws or replaced travel-sized toiletries with dispensers. Since July 2021, the EU no longer allows certain single-use plastic items to be placed on the Member States market, a policy that supports the growing trend of switching to reusable or more eco-friendly alternatives.

However, there is still a lot of work ahead of the industry to become plastic-free. Water bottles, plastic bags, bin liners, food packaging and cups are among the biggest plastic polluters for which solutions need to be found. Rethinking the way we consume is an enormous task that requires the involvement of multiple stakeholders.

In addition, the COVID-19 pandemic was a set-back for the efforts of many businesses to reduce the amount of plastic waste as the safety and hygiene concerns required to reintroduce some items that were already banned, and take-away becoming a major income for those businesses offering food.

However, the pandemic also had some positive impacts on the demand for sustainable solutions, not only in tourism but in general. We were confronted with the negative impacts of the way we treat our planet and realised that we need to change our consumption patterns to keep it viable. Being confronted with all the additional plastic waste that we produced due to the pandemic catalysed the demand for change.

The report of the WTTC and UNEP recognises the need for global solutions to the ‘plastic problem’ and aims to support informed decision making in the tourism industry. It explains the challenges in detail and provides recommendations for tourism businesses and policy-makers.

You can download the report here: ‘Rethinking Single-Use Plastic Products in Travel & Tourism’

76% of travellers pledging to seek out accommodation that has sustainability accreditation

Booking.com’s latest Sustainable Travel Report affirms a growing demand for sustainable travel and reveals how the ‘pandemic effect’ could translate the travellers’ intend to travel more sustainably into impactful action.

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For the sixth consecutive year, Booking.com released its Sustainable Travel Report which gives some very interesting insights into the demand for sustainable travel. The results prove that sustainable tourism is not a niche market anymore, but that travellers demand that the accommodation they choose take actions to protect the environment and support the local community.

Some interesting results from the report at a glimpse:

  • 61 % of travellers state that the pandemic has made them want to travel more sustainably in the future

  • 81% of travellers intend to stay in a sustainable accommodation, at least once in the upcoming year, compared to 73% in 2019 and 65% in 2017

  • 76% of travellers pledge to seek out accommodation that has reputable third-party sustainability accreditation

  • 73% of travellers would be more likely to choose an accommodation if it has implemented sustainability practices

Travellers are furthermore willing to change their behaviour while staying in a tourist accommodation to reduce their environmental footprint:

  • 83% want to reduce their energy consumption (e.g. by turning off air conditioning and lights in their room when they are not in it, for example)

  • 79% want to use more environmentally friendly modes of transport (i.e. walking, cycling or public transport over taxis or rental cars)

  • 76% are keen to reduce water usage (e.g. by reusing towels or opting out of daily room cleaning)

  • 69% are committed to reducing the carbon footprint of their trip or pay to offset this whenever possible

Fortunately, these are not only good intentions. The report also reveals that many travellers already take action to reduce their environmental footprint when travelling. In the past 12 months:

  • 45% made a conscious decision to turn off their air conditioning/heater in their accommodation when they weren’t there in the past

  • 43% took their own reusable water bottle, rather than buying bottled water while on vacation

  • 40% reused the same towel to reduce water usage

  • 42% shopped at small, independent stores to support the local economy during their travels.

In addition, travellers place clear demand on the accommodation sector to help them lower their environmental footprint and make responsible choices in the destination:

  • 35% believe that having electricity controlled by keycards and/or sensors to reduce energy use for air conditioning or heating should be provided

  • 32% consider offering guests information about local ecosystems, heritage, culture, as well as visitor etiquette as a step in the right direction

  • 27% believe that accommodations should offer guests the option to opt out of daily room cleaning to reduce water usage

  • 27%of travellers would prefer only being offered reusable plates and cutlery for all meals, including room service

However, the survey also reveals that travellers struggle with turning their intentions into actions:

  • 72% think travel companies should offer more sustainable choices

  • 48% say they find it harder to make sustainable choices while on vacation than in their everyday life

  • 41% of travellers indicate that they don’t know how to find sustainable travel options

Eco-certifications like Green Key can help to close this gap and answer the travellers’ demand for sustainable tourism. They provide a framework for making a business more sustainable and help travellers find those businesses and providers that really make a difference.

To read the full report, visit Booking.com

Green Key to contribute to specialisation course on sustainable tourism in Cambodia

In collaboration with École d'Hôtellerie et de Tourisme Paul Dubrule (EHT) and the German agency GIZ Regional Economic Development Program IV (GIZ RED IV), Green Key on behalf of the Foundation for Environmental Education is offering a specialisation course on sustainability in tourism and hospitality to tourism professionals in Cambodia.

Copyright: Visme

Copyright: Visme

Tourism and hospitality, one of the largest industries worldwide, currently faces many challenges, among them the responsibility to become more sustainable. When international tourists start returning to Cambodia, quality standards will be essential, and actors in the tourism and hospitality sector should start developing quality sustainable practices. As the awareness to make sustainable travel choices increases, seeking innovative principles for long-term sustainable solutions for the hospitality and tourism industry is of vital importance.

To stimulate a continuous stream of new ideas and best practices, we invite tourism and hospitality actors to join this short specialization course in collaboration with the École d'Hôtellerie et de Tourisme Paul Dubrule (EHT), the Foundation for Environmental Education (FEE), and the German agency GIZ Regional Economic Development Program IV (GIZ RED IV).

The course explores the conceptual foundations of sustainable development and discusses existing challenges in the context of Cambodia.

On behalf of FEE and Green Key, Isabel Lissner, International Green Key Coordinator, will facilitate one out of three modules of this course, focusing on the concept of sustainability, sustainable tourism and eco-certification in tourism and hospitality.

“We very much welcomed this opportunity as it is part of Green Key’s strategy to collaborate with educational institutions to integrate sustainable tourism and eco-certification in the curricula of hospitality schools and universities. In this way, we can ensure that the new generation of tourism professionals is well aware of how to build a sustainable industry that benefits the guests, host community and our planet”.