Green Key Slovenia Conference Highlights Sustainable Progress in Tourism

The fourth Green Key Slovenia Conference brought together a broad range of stakeholders in sustainable tourism at the Brdo Congress Centre. The event gathered representatives of certified Green Key establishments, experts in tourism and ESG reporting, specialists in sustainable management, public sector representatives, and partner organisations. Through shared experience and expertise, participants continued to co-create responsible tourism in Slovenia. 

The conference offered a diverse programme focused on practical approaches to sustainability within the tourism sector. Participants heard examples of Good Practices from Slovenian hotels, campsites, restaurants, and attractions where sustainable solutions have become part of daily operations. Topics included the efficient use of energy and water, the use of materials with a lower environmental impact, and transparent ESG reporting. 

Want to read more about Good Practices from all around the globe or submit your own one? Follow this link.  

Speakers also highlighted the importance of collaboration with local suppliers and the wider community. Such cooperation strengthens local economies, supports the preservation of cultural and natural heritage, and enhances the authenticity of the visitor experience. The examples presented demonstrated that sustainability adds value by increasing competitiveness, trust, and recognition, while connecting all stakeholders who contribute to the future of Slovenian tourism. 

A notable moment of the event was a lecture by Dr Sanela Peresciutti, who reminded attendees that sustainability is not only about caring for the environment, but also about caring for people. She underlined the role of emotional maturity, empathy, and self-awareness in building communities that can sustain both human and environmental wellbeing. 

Beyond the exchange of knowledge and best practice, the conference served as an important platform for dialogue, networking, and mutual support. Participants were thrilled; they reaffirmed that open cooperation and the exchange of ideas are essential for achieving meaningful and lasting change. 

The event once again emphasised that Green Key represents more than a certificate. It is a shared commitment to responsible practice and collective responsibility within the tourism sector. Through the efforts of Green Key establishments, Slovenia continues to strengthen its reputation as a destination that values sustainability and accountability in tourism development. 

Hospitality with purpose in the Philippines: the story of Novotel & Ibis Manila Anareta City

A celebrated long-term commitment 

Novotel Manila Araneta City and Ibis Styles Manila Araneta City have been recently awarded the Green Key certification, recognising their commitment to responsible hospitality. 

“At Novotel and ibis Styles Manila Araneta City, our Green Key certification reflects our unwavering commitment to protecting the planet while delivering exceptional guest experiences” said Maria Manlulu-Garcia, Area General Manager. “This achievement demonstrates that sustainability and comfort can go hand in hand.” 

Novotel Manila’s sustainability journey began a decade ago, with environmental initiatives becoming part of its daily operations. Ibis Styles Manila has also placed emphasis on reducing environmental impact through its amenities and facilities. Together, the two hotels put sustainability at the heart of their service, a commitment now recognised with the Green Key certificate. 

Concrete sustainable actions  

 Across both establishments, guest rooms have been designed to avoid single-use plastics. Refillable water containers, pump dispensers for toiletries, eco-certified paper products and biodegradable waste liners are now standard. Energy-saving measures include preset air-conditioning, LED lighting, and towel and linen reuse programmes. 

The hotels are very involved in reducing food waste and offering plastic-free dining. Vegetarian options are available, and Novotel donates untouched breakfast food to the Philippine Red Cross. Meetings and events are organised with sustainability in mind, using QR code menus, LED signage, reusable flip charts, and reduced paper use. 

Behind the scenes, the hotels prioritise suppliers with recognised sustainability practices, separate waste effectively, use in-house water refilling stations, and adopt energy-efficient lighting and cleaning products. Both guests and employees are encouraged to take part in activities such as Earth Hour, clean-up drives, and energy-saving initiatives including reduced car idling.    

Both Novotel and Ibis Styles Manila Araneta City want to continue to strengthen their environmental initiatives in the years to come. Thank you and congratulations for Araneta Hotels Inc.’s ongoing commitment.  

Inspired by Novotel and Ibis Styles Manila Araneta City’s journey toward more sustainability? Read other empowering news of Green Key’s network here. 

World Tourism Day 2025: Tourism and Sustainable Transformation

On 27 September 2025, the global tourism community celebrates World Tourism Day and the theme is “Tourism and Sustainable Transformation.” 

This year’s focus reminds us the role of tourism as a driver of sustainable and resilient change. Tourism connects people and places, strengthens local economies, and protects cultural and natural heritage. At the same time, it must address challenges related to global warming, inequality, and overuse of resources to ensure a positive long-term impact. Tourism is an essential pillar of the  2030 Agenda for Sustainable Development and it can help achieving the Sustainable Development Goals (especially goals 8, 12 & 14). On earth, one person out of ten is employed by the tourism sector which provides livelihoods to hundreds of millions of people. 

“Tourism is a powerful engine of opportunity. It creates jobs and strengthens bonds between people and places, reminding us of our shared humanity. Yet, it can also damage the very places and communities it celebrates. As the world faces climate breakdown and rising inequality, we need bold, urgent, and sustainable transformation that puts people and planet first.” 

- United Nations Secretary-General António Guterres 

Green Key’s contribution 

With more than 8,000 certified establishments in over 90 countries, Green Key is proud to be part of this global movement towards sustainable tourism. The programme continues to grow steadily and Good Practices flourish across the different sites.  

The people working in tourism are behind this progress, as well as the commitment of certified sites, and the choices made by travelers. Everyday, efforts pay off and practices evolve, sustainable tourism is possible and powerful!  

Help shape the future of sustainable tourism 

Green Key is currently revising its criteria, and we want your voice in the process. From 10 October to 10 November 2025, an external hearing will be open through an online survey. Partners and stakeholders are warmly invited to share feedback to ensure the criteria remain ambitious, practical, and impactful for tourism’s sustainable transformation. 

Get ready to share your feedback, the survey goes live on Friday 10 October! 

Green Key wants to celebrate and thank all the certified establishments from the network for developing inspiring new projects over the years.  

Thank you also to Green Key’s valuable partners and stakeholders, whose ongoing support, collaboration, and commitment play a crucial role in driving our shared mission forward and ensuring the continued success of the programme. 

Our last thanks go to the travelers: thank you for exploring the world and be part of the change.  

What is World Tourism Day ? 

The UN World Tourism Organization (UNWTO) , Institutional Partner of Green Key, instituted World Tourism Day in 1980. This date was chosen to coincide with the 10th anniversary of the adoption of the UNWTO Statutes in 1970. World Tourism Day aim to draw attention on the role of tourism globally. Another goal is to shine a light on the social, cultural, political and economic aspects tourism affects.  

By celebrating World Tourism Day, the United Nations wish to spread international awareness but also to encourage people to take action on these issues.  

To find out more about Green Key’s institutional partners, follow this link.  

Opening Doors to Sustainable Tourism in Democratic Republic of the Congo: Novotel Kinshasa

Located in the Democratic Republic of the Congo, Novotel Kinshasa La Gombé has recently been awarded the Green Key certification, an international recognition of the hotel’s environmental responsibility and a guarantee of its commitment to sustainable operations. 

Sustainable Practices at Novotel Kinshasa 

Accor has long been committed to sustainability, and Novotel Kinshasa has embraced this mission by embedding sustainable practices into its daily operations, setting an example for hospitality in Kinshasa. A wide range of initiatives have been introduced, from food waste reduction to responsible purchasing. 

The property is now fully LED-equipped, and staff members can rely on environmentally friendly cleaning products. Initiatives to reduce water consumption have also been implemented: in housekeeping, guests are encouraged to reuse sheets and towels to help conserve significant amounts of water. Meanwhile, the technical team closely monitors leaks or malfunctioning taps to prevent waste. 

Novotel Kinshasa has also adopted more responsible purchasing habits, such as sourcing food from local markets, avoiding endangered species, and choosing sustainable alternatives wherever possible. The hotel is now plastic-free—described by the property as “a particularly meaningful achievement in a country where plastic is still widely used.” While implementing these changes was not without challenges, the hotel’s determination and consistent effort have paid off. 

Team Efforts and Engagement 

In Kinshasa, sustainability awareness remains at an early stage. Recycling and sustainable practices are not yet widespread, but Novotel Kinshasa’s team has become deeply engaged and passionate about sustainability. Through training and day-to-day practice, they have embraced initiatives such as food waste reduction and plastic elimination in guest-facing areas. 

Reaching this level of engagement required months of preparation, onboarding, and reinforcement. For example, when implementing waste sorting, staff needed ongoing reminders to ensure compliance. Similarly, sorting plastics required significant adjustments, but the team demonstrated remarkable commitment to change. 

Staff members continue to take part in workshops and training sessions to deepen their understanding of sustainability and its importance. These efforts illustrate that meaningful change in the tourism sector relies heavily on the dedication of employees working behind the scenes. 

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Events, Collaboration, and Partnerships 

Over the past two years, Novotel Kinshasa has organised and participated in several sustainability events. A city clean-up day mobilized staff to collect waste, which was then delivered to one of the few recycling companies in Kinshasa. For Earth Day, the hotel planted trees—a symbolic gesture reflecting its long-term commitment. These initiatives were made possible through collective and enthusiastic team participation. 

The hotel has also forged impactful partnerships. With FANYA Association, an NGO dedicated to promoting sustainability and youth engagement in the Democratic Republic of the Congo, Novotel Kinshasa has carried out awareness-raising actions such as street clean-ups. Another partnership with Green Africa / AfriFuture ensures that used cooking oils from the hotel are collected and transformed into new products such as soaps and green fuels. Through these collaborations, Novotel Kinshasa continues to reinforce its role as a leader in responsible hospitality while contributing to local environmental initiatives. 

A Milestone for Hospitality in Kinshasa 

With the Green Key certification, Novotel Kinshasa La Gombé establishes itself as a benchmark for sustainable hospitality in the Democratic Republic of the Congo. The hotel not only enhances the guest experience but also contributes to the local community by actively advancing sustainable tourism. 

About Novotel Kinshasa La Gombé 

Opened just two years ago, Novotel Kinshasa La Gombé, part of the Accor Group, is a modern hotel designed to meet the needs of both business and leisure travelers, with a strong commitment to sustainability. Located in the heart of Gombe, Kinshasa’s business and diplomatic district, the hotel offers contemporary accommodations, refined dining options, and versatile meeting spaces. 

Visit Novotel Kinshasa La Gombé here. Novotel Kinshasa La Gombe, Hotel in Democratic Republic Of Congo - ALL 

How Lagoonies Bistro & Bar became the first awarded establishment in Sint Maarten

Green Key International and Environmental Protection in the Caribbean (EPIC) Foundation are proud to announce a major milestone in sustainable tourism: the first restaurant Green Key certification in Sint Maarten has officially been awarded to Lagoonies Bistro & Bar

This prestigious certification, which represents excellence in environmental and sustainable operations within the hospitality industry, was formally presented by the Minister of Public Housing, Spatial Planning, Environment and Infrastructure (VROMI), Mr. Patrice Gumbs, to Mrs. Olivia Roudon, owner of Lagoonies, during a celebratory event on Thursday, August 14. The certification process reflects over a year of hard work to improve operations and reduce their environmental footprint. 

Reflecting on the longer journey, Mrs. Roudon recalled, “It took 11 years to get here. I remember when we first removed the plastic straws almost 10 years ago, followed by phasing out plastic sauce packets, and replacing plastic water bottles with a free-to-use water fountain, until eventually we eliminated all single-use plastics. We faced many challenges along the way, from ‘Monday no meat no fish’ to offering vegan options as good and creative as the other dishes, and managing the financial costs. It truly has been a team effort and a shared journey that we hope will inspire other merchants on the island.”  

Green Key Certification handed over to Lagoonies owner Olivia Roudon by Minister of VROMI Patrice Gumbs. Credits: Fiel Efenio

"The Ministry of VROMI is proud to support EPIC in their role as the National Operator for the Green Key and Blue Flag programmes. Lagoonies’ achievement proves that local businesses can lead the way. We congratulate them on this well-deserved recognition and look forward to many more establishments following their example." Said Mr. Patrice Gumbs, Minister of Public Housing, Spatial Planning, Environment and Infrastructure. 

This milestone follows a rigorous certification process during which Lagoonies implemented a range of new initiatives, including reducing waste, using more sustainable cleaning products, engaging their broader network in more sustainable practices, and developing new internal policies to improve their environmental footprint. 

“To be able to award the first Green Key certificate to Lagoonies after reinstating the program just last year is truly incredible”, said Mr. de Lain. “Sustainability has been a clear priority for Lagoonies for years, and this global recognition feels both well-deserved and entirely fitting.” 

Fleur Hermanides, President of the Board, commented, “It is with great pride to see Green Key relaunched after many years of inactivity, as Sint Maarten was busy rebuilding post-hurricane Irma, whose effects were exacerbated by the onslaught of the pandemic. To relaunch with a totally new site, in a new sector, makes it all the more exciting, and we look forward to many more sites following suit. A huge applause goes out to Lagoonies, Mrs. Roudon, and their amazing team, who have been a true pioneer in the sustainable restaurant business, being a great example on how a local restaurant can lower their environmental footprint and impact.” 

Sustainable business practices are increasingly important not only for environmental protection but also for the long-term viability of tourism, the health of local ecosystems, and the well-being of the island’s residents. These practices also can reduce operational costs, such as water and energy bills. As Sint Maarten faces the realities of climate vulnerability, initiatives like Green Key offer a practical path forward for hotels, restaurants, and other tourism establishments. 

About EPIC 

Environmental Protection in the Caribbean (EPIC) Sint Maarten is an independent non-profit foundation founded in 2007, active since 2001, with the mission of protecting the environment through research, restoration, education and advocacy. EPIC is a results-driven organization that works on challenging, under-addressed issues through holistic programs resulting in strategic community-based actions. By recognizing the connections between ecological health, economic vitality, and quality of life, EPIC’s work supports the vision of communities leading the way towards a more resilient and sustainable future for everyone. To learn more about EPIC and its initiatives visit our website at epicislands.org or find EPIC islands on social media. 

Hong Kong's Lanson Place Causeway Bay and sustainable urban hospitality

Lanson Place Causeway Bay and sustainable urban hospitality 

Following an extensive renovation and a strong relaunch in March 2024, Lanson Place Causeway Bay in Hong Kong has demonstrated a remarkable commitment to green practices, now officially recognised with a Green Key certification. 

The hotel’s dedicated Green Committee plays a central role in driving progress, identifying environmental risks and setting clear, actionable goals across departments. Since reopening, the hotel has implemented 16 departmental goals focused on reducing energy, water use, and carbon emissions, while enhancing recycling and waste management systems. Team members also undergo regular training to foster a shared culture of environmental awareness. 

Sustainability touches every part of the guest experience at Lanson Place: 

• Paperless operations: From e-registration and digital invoices to in-room dining menus displayed on TV and digital press libraries, the hotel has dramatically cut paper consumption. 

• Water-saving technologies: Dual-flush toilets and low-flow showerheads ensure efficiency without compromising comfort. 

• Smart climate control: Rooms automatically adjust to an energy-efficient 23°C when unoccupied thanks to an intelligent Room Control Unit (RCU). 

• Plastic-free hydration: The NORDAQ water filtration and bottling system eliminates single-use plastic bottles from the hotel entirely. 

Sustainability continues at the table with a thoughtfully curated menu featuring: 

• Organic, locally and responsibly sourced ingredients. 

• A wine and beverage list that champions organic, biodynamic, and sustainable options. 

• Partnership with ecoSPIRITS, a zero-waste distribution platform that removes single-use packaging from the spirits supply chain. 

Behind the scenes, Lanson Place is equally committed: 

• Recycling of glass, aluminium, coffee capsules, and lightly used soap. 

• Used cooking oil is repurposed into biodiesel. 

• Food waste is processed by an Environmental Protection Department-certified partner, with 5,132 kg recycled between March and December 2024 alone. 

“As we celebrate this Green Key certification, we look forward to building on our success and striving for even greater accomplishments in the future,” - Danny Tse, Area General Manager.  

About Lanson Place Causeway Bay, Hong Kong 

Following a major transformation and enhancement, the hotel reopened in March 2024 to offer a sanctuary of warmth, attentiveness and style nestled in the heart of Hong Kong. Reimagined by award-winning French interior designer Pierre-Yves Rochon, the luxury hotel features 188 rooms, suites and penthouse residences as well as Salon Lanson, an exclusive dining destination with a private setting. Perfect for business and leisure travellers, whether for short or extended stays, the hotel boasts sophisticated meeting and event spaces, a 24-hour Fitness Centre, and a Laundry Room. Conveniently located, it offers easy access to the Central and Admiralty business hubs, all reachable within 15 minutes via public transportation. 

 For more details, visit lansonplace.com/causewaybay.  

Le Manoir de la Goëletterie, a Green Key holiday center

Le Manoir de la Goëletterieetterie, located in Saint-Malo, is proud to announce that it has been awarded Green Key certification for the first time for the year 2025. 

Le Manoir de la Goëletterie, an 18th-century Breton manor, welcomes school groups, group stays, as well as private and professional events in a unique and preserved setting. Nestled in the heart of a 2.5-hectare park, the Manor offers 120 beds spread across 33 rooms, high-quality dining, and fully equipped, flexible event spaces. 

Since 1985, their mission has been to create a unique experience based on the art of hospitality, providing warm, attentive, and thoughtful service. Now more than ever their focus is towards sustainable hospitality, so we’re happy to welcome them to the Green Key community as they receive our certification for year 2025.  

Situated in a well-preserved natural environment, Le Manoir de la Goëletterie has implemented several Good Practices to minimise its environmental impact. These include responsible waste management, the use of sustainable products and educational programmes that raise awareness among young people about environmental issues and food waste. 

 “This certification reflects our commitment to educating all generations on the importance of protecting our planet while providing them with unforgettable stays.” says Myriam Durand, Director. 

Le Manoir de la Goëletterie is dedicated to continuing the development of sustainable practices and inspiring its visitors to adopt a more sustainable lifestyle. 

“We firmly believe that every small action counts and that, together, we can make a difference.” 

Want to know more about Le Manoir de la Goëletterie? Visit their website here.  

Are you curious about other Green Key Good Practices? Find more here.  

Hamilton Princess & Beach Club: the First Green Key Site In Bermuda

The Hamilton Princess & Beach Club, a 380-room luxury resort nestled in Bermuda, has made history as the island’s first Green Key-certified property. This prestigious certification, awarded by Green Key International, recognizes the hotel’s commitment to sustainability and its strides in reducing environmental impact through innovative practices.   

National Bee Day - Maynette Honey Sweets

Tim Morrison, General Manager, Hamilton Princess & Beach Club, said:  

“We are pleased to be recognized by Green Key International as the first in Bermuda. The hotel team have worked hard on this initiative, and the hotel’s Sustainability team, lead by our Champion & Assistant Director of Engineering D’Esta Ascento, were major players in the accomplishment of our goals.” 

The resort began its journey toward a more sustainable tourism back in 2016. Tasks began with no single-use plastic in any of the ‘front of house’ areas such as the hotel restaurants and bars. Plastic water bottles were replaced by paper bottles and aluminium reusable water bottles.  Hot and cold drink tumblers were also sold to encourage refilling, and last summer refillable water stations were installed throughout the hotel and Beach Club. 

Water bottle refill challenge

Take-out coffee cups were replaced with a double-insulated version to eliminate the wasteful coffee cup sleeve and the plastic lids were replaced with those made out of composed paper. The stirrers and straws are made from bamboo or hay. Where drinking cups, utensils or containers were needed, the hotel uses products supplied by the Sustainable Agave Company, which have been upcycled and are compostable.  

The hotel also collaborated with ecoSPIRITS, a company which has developed the world’s first low carbon, low waste packaging technology for premium spirits and wine. This international company provides a spirits and wine distribution service, which aims to end the use of single-use glass bottles. Furthermore, for every ecoTOTE container they sell, 1kg of ocean waste is collected and to date our efforts have contributed to 748 kg’s collected and 3,114 single-use glass bottled avoided. 

In guest rooms, single-use 90ml shampoo, conditioner and hand lotion amenities were replaced with larger  480 ml multiple use bottles and all single use plastics were removed from the rooms.  In room coffee stations include paper cups, paper lids, bamboo stirrers and the espresso machines use recyclable aluminium pods.  

Hotel Sustainability Champion & Assistant Director of Engineering D’Esta Ascento and her team were very focused on energy efficiency and waste management reduction. LED lighting, heat recovery systems, energy management systems, promoting recycling, an in-house reverse osmosis machine, and the ORBISK food waste management systems all came online in 2024. 

Last fall, Hamilton Princess partnered with BE Solar, a Bermudian solar company, to implement a partial solar energy system to offset a portion of the hotel’s energy consumption. At present, the hotel has stopped the use of more than 6,000 barrels of oil from being consumed and prevented over 3,100 metric tonnes of carbon emissions from entering its atmosphere. Also, they are generating enough energy to power 30 guest rooms daily. A total of 245 solar panels were mounted in its first phase, providing clean, renewable energy for at least 30 years, and redefining what sustainable hospitality looks like. 

Tim Morrison and Cristina (staff) planting a tree

Ms. Ascento said, “General Manager Tim Morrison’s leadership has been a constant source of support, and Director of Operations Roydell Neverson has been key in driving our sustainability initiatives. Sustainability has truly become part of our culture, thanks to the collective effort of our Brand, Hotel ownership and all of the Operational Team. 

“Having this kind of support is essential because change can be challenging,” she continued. “We’re focused on shifting perspectives, creating a more sustainable mind-set for both our guests and our team. When sustainability becomes second nature, new initiatives are embraced with open arms.” 

The feedback to the hotel’s sustainability efforts has been overwhelmingly positive. “It means so much to the ongoing success of our hotel and in our care for our community,” Ms. Ascento reflected, noting the lasting impact of these initiatives.  

The hotel aims to reach net zero by 2050. 

Are you inspired by this wonderful initiatives? Check out more Good Practices here. 

Castara Retreats: responsible hospitality of an eco-boutique resort in the Caribbean

Perched on the hillside where the rainforest meets the Caribbean Sea, Castara Retreats offers 17 treehouse-style eco-lodges, each designed in harmony with the surrounding landscape. The resort’s commitment to sustainability goes beyond architecture—it is a living-in-the-landscape experience where guests are immersed in nature while supporting a community-driven tourism model. 

For the second consecutive year, Castara Retreats has been awarded Green Key certification, reaffirming its commitment to regenerative tourism and sustainable hospitality in the Caribbean.  

As part of the Green Key recertification celebrations, team members and guests took part in a commemorative herb planting activity, using compost generated from Castara Retreats’ own sustainability efforts. These fresh, locally grown herbs and ingredients bring vibrant, nourishing flavours to Caribbean Kitchen, the resort’s in-house restaurant, where dishes are made from scratch with care and a commitment to sustainability. Guests and team members also explored the resort’s evolving butterfly garden, a biodiversity initiative designed to support pollinators and native plant life, reinforcing Castara Retreats’ dedication to conservation. 

Speaking at the event, Director of Green T&T, Willard P. Harris, praised Castara Retreats for setting a high standard in sustainable hospitality: 

“At the very core of Castara Retreats’ triumph lies a visionary sustainability policy and a brilliantly crafted action plan. These are not mere documents, but the very heartbeat of your operation, guiding every decision with purpose and passion.” 

Harris further highlighted the resort’s deep integration with the Castara community: 

“What truly makes Castara Retreats a shining star in the tourism industry is your profound connection to the local community. You have woven yourselves into the very fabric of Castara, ensuring that the fruits of sustainable tourism nourish the entire region. This is not just business; this is a beautiful symbiosis of commerce and community.” 

Maisha Oben, General Manager of Castara Retreats, expressed pride in the team’s efforts to maintain and strengthen the resort’s sustainability: 

“This recognition is a testament to the hard work, dedication, and unwavering commitment of our team. The journey to being recertified was not easy, but with every step, we stayed true to our ethos—respecting nature, integrating sustainability into every action, and reinforcing our responsibility to both our guests and the local community. Let us continue this journey to be an exemplar for Trinidad and Tobago and the Caribbean.” 

The resort’s next steps include expanding its sustainable initiatives, deepening its conservation efforts, and continuing to foster meaningful connections with the local community. 

About Castara Retreats 

Nestled in the heart of Castara, Tobago, Castara Retreats is an eco-boutique resort designed for guests to "live in the landscape." Its 17 treehouse-style, self-catering lodges blend rustic luxury with a deep commitment to sustainability, creating a seamless connection to nature. 

With a vision to be a regional leader in sustainable hospitality, Castara Retreats is shaping a resilient, prosperous, and inclusive model for tourism. The resort actively uplifts local culture, protects the environment, and supports sustainable economic growth, fostering a “community of practice” that shares in the transformative power of responsible travel. 

What did you think of Castara Retreats’ good practice planting activities ? Do you have your own brilliant good oractice that you would like to share with the network?

Click the link below to submit news and good practices with Green Key International and the entire network. We would love to see that!